Small Business Success Series: Customer Service Workshop

Small Business Success Series: Customer Service Workshop

Join us for the Small Business Success Series: Midweek Training for Entrepreneurs on 5/08!
This series is designed to help entrepreneurs at all stages of their journey, from ideation to growth. Each session will cover a different topic essential to small business success, such as marketing, finance, and operations. We proudly partner with subject matter experts at West Georgia Tech to bring this series to businesses in Douglas!
Whether you're just starting out or you're looking to take your business to the next level, this series is for you.

Customer Service 
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.