Customer Service Representative
|Job Description Summary||
This position provides customer service support for the college’s admissions process.
Georgia Highlands is a growing and progressive institution with opportunities for the individual selected to grow with us. With a focus on employee wellness and development, the culture is warm and embracing, while the work is fast paced and challenging. Regular fulltime staff, administrators, and faculty enjoy the abundant array of University System health, retirement, and other benefits which includes tuition assistance after six months of employment. Additionally, GHC is a qualifying employer under the Department of Education Public Service Loan Forgiveness program (PSLF). This program provides student loan repayment and forgiveness for qualifying loans for eligible full-time employees. See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more information.
This is an excellent opportunity to impact the lives of literally thousands of students and their families.
• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent
• Greets visitors; answers telephone and refers to appropriate personnel; and provides information and assistance regarding the college’s financial aid application procedures
|Knowledge, Skills and Abilities||
• Knowledge of University System and college policies and procedures