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Financial Aid Counselor - Marietta

Georgia Highlands College
Job Description
Job Description Summary

This full-time position is responsible for providing financial aid counseling services to current, incoming, and prospective students on the GHC Marietta location.

Georgia Highlands is a growing and progressive institution with opportunities for the individual selected to grow with us. With a focus on employee wellness and development, the culture is warm and embracing, while the work is fast paced and challenging. Regular fulltime staff, administrators, and faculty enjoy the abundant array of University System health, retirement, and other benefits which includes tuition assistance after six months of employment. Additionally, GHC is a qualifying employer under the Department of Education Public Service Loan Forgiveness program (PSLF). This program provides student loan repayment and forgiveness for qualifying loans for eligible full-time employees. See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more information.

This is an excellent opportunity to impact the lives of literally thousands of students and their families.

Key Qualifications

• Knowledge and level of competency commonly associated with the completion of a Baccalaureate degree in a course of study related to the occupational field
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years (experience in Higher Education desired)
• Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated

Key Responsibilities

• Counsels and answers questions, inquiries, or requests from students, parents, or guardians concerning financial aid programs, application procedures, financial planning, eligibility, and other information as needed
• Conducts presentations at events such as Orientations, Preview Days, High School FAFSA Nights, College Nights, Study Abroad Workshops, and other events as needed
• Provides financial aid representation in various capacities on assigned campus and/or other campuses as needed
• Assists with answering financial aid inquiries in person, through the GHC411 Ticketing System, and through the phone queue (incoming/outgoing calls).
• Handles financial aid programs as assigned
• Occasional evening work as needed
• Performs related duties as assigned

Knowledge, Skills and Abilities

• Knowledge of Federal, State and Institutional policies and procedures related to student financial aid
• Knowledge of program eligibility requirements
• Knowledge of computers and job-related software programs
• Skill in the provision of customer service
• Skill in the analysis of problems and the development and implementation of solutions
• Skill in oral and written communication

Special Instructions to Applicants

Please attach unofficial transcripts.

Application Deadline

Application deadline is October 31, 2018

Contact Information

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