Client Support Specialist III
|Job Description Summary||
This position performs specialized duties in the provision of client support services to students, faculty and staff. The position will be based out of the Cartersville site and will also serve as the primary IT support for the Marietta site.
Georgia Highlands is a growing and progressive institution with opportunities for the individual selected to grow with us. With a focus on employee wellness and development, the culture is warm and embracing, while the work is fast paced and challenging. Regular fulltime staff, administrators, and faculty enjoy the abundant array of University System health, retirement, and other benefits which includes tuition assistance after six months of employment. Additionally, GHC is a qualifying employer under the Department of Education Public Service Loan Forgiveness program (PSLF). This program provides student loan repayment and forgiveness for qualifying loans for eligible full-time employees. See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more information.
This is an excellent opportunity to impact the lives of literally thousands of students and their families.
• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field
• Provides telephone, email, web and in person client and technical support to faculty, staff and students
|Knowledge, Skills and Abilities||
• Knowledge of information technology systems and internal controls