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HVAC Wholesale Inside Sales

Douglasville Winair
Job Description
 Position Description:
  • Spirit of Opportunity…participates in warehouse team meetings and strategic planning processes to contribute to the overall success of the company
  • Profitability…ensures all customer needs are exceeded
  • Customer Focus…delivers total customer satisfaction in all aspects of phone/front desk interactions
  • Communication…performs accurate and timely communication of all customer orders between the office and the warehouse
  • Integrity and Professionalism…exhibits integrity and professionalism with customers and vendors
  • Respect…ensures all personal interactions are conducted in a courteous and respectful manner
Knowledge & Experience:
  • High School Diploma or equivalent
  • Valid Georgia Drivers License
  • Experience in HVAC warehouse, purchasing, and order entry preferred
  • Proficiency in Windows operating systems preferred
Core Competencies:
  • Excellent Communication and Customer Service
  • Attention to Detail and Highest Level of Accuracy
  • Sound Judgment, Problem Solving, and Decision Making
  • Superior Organizational and Time Management Skills
  • Integrity and Adaptability in the Warehouse
Key Responsibilities:
  • Provide excellent customer service on the phone or in person with customers
  • Ring up orders on the computer from quotes, face to face and over the phone orders
  • Is able to learn our inventory management system and execute
  • Pulls Customer Orders in the Warehouse in an accurate and timely fashion, moves with purpose
  • Verifies securing of all materials and accuracy of documents in delivery truck
  • Receives product into inventory and verifies physical counts match packing slip
  • Performs cycle counts in warehouse
  • Performs showroom stocking/cleaning
  • Performs opening/closing duties
  • Prepares shipments
  • All other duties as assigned
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